Meet Our Team

Mountcastle Insurance is committed to providing outstanding, comprehensive insurance services to our clients. At the heart of our service delivery is the personal professionalism, experience, and commitment of the Mountcastle team. In addition to staying on top of the latest products and changes within the insurance industry, our team actively participates in the community and participates in regular professional development. 

Agency Principals

Ryan Harman, CIC, MWCA

Agency President

Yancey Hicks, ARM, CIC, MWCA

VP, Business Insurance Specialist

Pete Schantz, RHU

VP, Benefits Consultant

David Rouse, CPCU

VP, Business Insurance Specialist


Risk Managers

Andy Calvert, CIC

VP, Personal Lines

Chris Call, CIC, CWCA

VP, Business Insurance Specialist

Jason DeLong

Business Insurance Specialist

Jim Everhart, CIC, CWCA

Business Insurance Specialist

Tina Johnson, CIC

Business Insurance Specialist

John Nieters

Group Benefits Specialist

Walt Rouse, CPCU, ARM

Business Insurance Specialist

Jonathan Sexton

Business Insurance Specialist


Account Service

Valerie Adkins

Valerie Adkins

Risk Manager/Claims

Billy Bowen, GBDS

Employee Benefits Specialist

Pam Bradshaw, CIC, CRIS, CBIA, AIS

Commercial Lines Account Manager

Betty Callicutt, CIC, CWCA, CPIW

Commercial Lines Account Manager

Ashley Carroll

Ashley Carroll

Personal Lines Producer

Trish Davis

Commercial Lines Account Manager

Kanisha Huynh, CISR, CIC, TRA

Personal Lines Account Manager

Kathy Johnson

Commercial Lines Processor

Brianna Lucy, CISR

Brianna Lucy, CISR

Commercial Lines Account Manager

Suzy Moore

Suzy Moore

Personal Lines Team Leader

Darlene Redding, CISR

Personal Lines Account Manager

Sara Sexton, CISR, PLCS

Personal Lines Account Manager

Emily Smith

Emily Smith

Commercial Lines Account Manager

Jody Spivey

Employee Benefits Account Manager

Michele Stanley

Michele Stanley

Commercial Lines Account Manager

Carmen Thomas

Personal Lines Account Manager

Erica Watts

Commercial Lines Account Manager

Penny Watts, CIC, CISR, AAI, AIS

Commercial Lines Account Manager

Christa Weeks

Christa Weeks, CIC, CISR, AAI, AIS, CWCA

Commercial Lines Account Manager

Sylvia Woodberry, CISR, AIS, AAI

Commercial Lines Account Manager

Kathy Young

Employee Benefits Individual & Group


Agency Operations

Brandy Baity

Operations Team Leader

Teresa Doss

Client Services

Tammy Sholtz, NcIA

Controller

Andrea Wright

Client Services