Meet Our Team

Mountcastle Insurance is committed to providing outstanding, comprehensive insurance services to our clients. At the heart of our service delivery is the personal professionalism, experience, and commitment of the Mountcastle team. In addition to staying on top of the latest products and changes within the insurance industry, our team actively participates in the community and participates in regular professional development. 

Agency Principals

Andy Calvert, CIC

President, Personal Lines

Chris Call, CIC, CWCA

VP, Business Insurance Specialist

Ryan Harman, CIC, MWCA

VP, Business Insurance Specialist

Yancey Hicks, ARM, MWCA

Business Insurance Specialist

Pete Schantz, RHU

VP, Benefits Consultant

Walt Rouse, CPCU, ARM

VP, Business Insurance Specialist

David Rouse, CPCU

Business Insurance Specialist


Risk Managers

Jason DeLong

Business Insurance Specialist

Jim Everhart, CIC, CWCA

Business Insurance Specialist

Tina Johnson, CIC

Business Insurance Specialist

F. Alexander Whaling

Business Insurance Specialist


Account Service

Valerie Adkins

Valerie Adkins

Risk Manager/Claims

Billy Bowen, GBDS

Employee Benefits Specialist

Betty Callicutt, CIC, CWCA, CPIW

Commercial Lines Account Manager

Ashley Carroll

Ashley Carroll

Personal Lines Producer

Teresa Doss

Receptionist

David Epley

David Epley

New Business Development

Kanisha Huynh, CISR, CIC, TRA

Personal Lines Account Manager

Kathy Johnson

Commercial Lines Processor

Brianna Lucy, CISR

Brianna Lucy, CISR

Commercial Lines Processor

Suzy Moore

Suzy Moore

Personal Lines Account Manager

Wendy Newman, CISR

Personal Lines Account Manager

Karla Ramirez

Karla Ramirez

Commercial Lines Account Manager

Darlene Redding, CISR

Personal Lines Dept. Manager

Sara Sexton, CIC, PLCS

Personal Lines Account Manager

Tammy Sholtz, NcIA

Controller

Carmen Smith

Carmen Smith

Receptionist

Emily Smith

Emily Smith

Commercial Lines Account Manager

Jody Spivey

Employee Benefits Account Manager

Michele Stanley

Michele Stanley

Commercial Lines Account Manager

Erica Watts

Commercial Lines Account Manager

Penny Watts, CIC, CISR, AAI, AIS

Commerical Lines Service Manager

Christa Weeks

Christa Weeks, CIC, CISR, AAI, AIS, CWCA

Commercial Lines Account Manager

Sylvia Woodberry, CISR, AIS, AAI

Commercial Lines Account Manager

Kathy Young

Employee Benefits Individual & Group